📍 Location: Sussex Gardens, Paddington, London W2 1UD
👷 Team: 4-person commercial glazing team
🕒 Timescale: Inspection, glass processing and completion within 4 days
🔧 Works: 32 Georgian wired glass replacements, sash cord repairs, sash weight rebalancing
Overview London Window & Door Repairs were given a directive to work on a large sash window glazing project at a hotel on Sussex Gardens in Paddington. The scope of work was to replace 32 separate glazed units with Georgian wired glass in a number of traditional timber sash windows.
Apart from the glass replacement four windows were so badly stuck that they had to be forced open. They were in need of mechanical sash repairs, such as the installation of new cords and rebalancing, all of which had to be done within a very tight working schedule dictated by hotel operations and guest movement.
The hotel management team reached out to us after noticing safety and operational issues with some of their sash windows. Besides the fact that the glazing had to be changed to Georgian wired glass, a number of windows were so tightly shut that they could not be opened, thus compromising the ventilation and the overall comfort of the guest areas.
Being a property that runs 24 hours a day, the hotel co, operation limited the times of the works and required that the works be planned in such a way that there would be no disruption.
An inspection visit was set without delay.
During our site visit, the engineers thoroughly examined each damaged window. We verified the exact Georgian wired glass specification and took the sizes of all 32 individual panes for fabrication.
Four fixed windows were also checked, and it was discovered that the worn, out and broken sash cords together with the use of wrong balances were the reasons why the sashes could not be moved. Since the new wired glass is heavier than the existing one, it was obvious that the sash weights would also have to be changed to allow smooth and safe operation after the new glass installation.
A schedule of two visits was arranged to accommodate the hotels limited window access and tight turnaround requirement.
We went back to the siteafter replenishing the glass to complete the main works.
After guest check, out at 10:00am, our engineers:
- Removed the existing glass and inserted 32 new Georgian wired glass sections
- Fixed four non, opening sash windows
- Replaced old sash cords that had failed
- Put in and adjusted sash weights to properly rebalance the windows
- Tested each sash for smooth, controlled opening and closing
All the main works were completed by 3:00pm the same day, adhering to the hotels access requirements.
A second visit was planned shortly after to finish the left, over items, do final checks and make sure all affected windows were equal.
✔ Initial inspection and measurements
✔ Glass processed to specification
✔ Main installation completed within the hotels working window
✔ Final visit and checks completed
✔ Total project turnaround: within 4 days.
The hotels sash windows have been entirely restored and upgraded, with:
- The installation of 32 Georgian wired glass panels
- Four previously stuck windows returned to full working order
- New sash cords fitted
- Correct balances restored through adjusted sash weights
All works were completed within a tight hotel schedule, with very little disruption to guests and staff.
London Window & Door Repairs is a professional company specialising in glazing and sash windows. Their services not only cover Paddington but also Bayswater, Hyde Park, Marylebone, and Central London.
