


📍 Location: Sussex Gardens, Paddington, London W2 1UD
👷 Team: 4-person commercial glazing team
🕒 Timescale: Inspection, glass processing and completion within 4 days
🔧 Works: 32 Georgian wired glass replacements, sash cord repairs, sash weight rebalancing
Overview London Window & Door Repairs were given a directive to work on a large sash window glazing project at a hotel on Sussex Gardens in Paddington. The scope of work was to replace 32 separate glazed units with Georgian wired glass in a number of traditional timber sash windows.
Apart from the glass replacement four windows were so badly stuck that they had to be forced open. They were in need of mechanical sash repairs, such as the installation of new cords and rebalancing, all of which had to be done within a very tight working schedule dictated by hotel operations and guest movement.
The hotel management team reached out to us after noticing safety and operational issues with some of their sash windows. Besides the fact that the glazing had to be changed to Georgian wired glass, a number of windows were so tightly shut that they could not be opened, thus compromising the ventilation and the overall comfort of the guest areas.
Being a property that runs 24 hours a day, the hotel co, operation limited the times of the works and required that the works be planned in such a way that there would be no disruption.
An inspection visit was set without delay.
During our site visit, the engineers thoroughly examined each damaged window. We verified the exact Georgian wired glass specification and took the sizes of all 32 individual panes for fabrication.
Four fixed windows were also checked, and it was discovered that the worn, out and broken sash cords together with the use of wrong balances were the reasons why the sashes could not be moved. Since the new wired glass is heavier than the existing one, it was obvious that the sash weights would also have to be changed to allow smooth and safe operation after the new glass installation.
A schedule of two visits was arranged to accommodate the hotels limited window access and tight turnaround requirement.
We went back to the siteafter replenishing the glass to complete the main works.
After guest check, out at 10:00am, our engineers:
All the main works were completed by 3:00pm the same day, adhering to the hotels access requirements.
A second visit was planned shortly after to finish the left, over items, do final checks and make sure all affected windows were equal.
✔ Initial inspection and measurements
✔ Glass processed to specification
✔ Main installation completed within the hotels working window
✔ Final visit and checks completed
✔ Total project turnaround: within 4 days.
The hotels sash windows have been entirely restored and upgraded, with:
All works were completed within a tight hotel schedule, with very little disruption to guests and staff.
London Window & Door Repairs is a professional company specialising in glazing and sash windows. Their services not only cover Paddington but also Bayswater, Hyde Park, Marylebone, and Central London.
Traditional window sashes are typically balanced by a weight and pulley system. Since Georgian wired glass is much heavier than standard glass, weights have to be added or adjusted to keep the windows balanced and working smoothly.
Certainly. In most cases, the problem is due to failed sash cords or an improper balance. Our technicians will replace the cords, service the pulleys, and rebalance the sash system to restore the window's proper functioning.
Yes. We frequently arrange our work around the times of guests' arrivals and departures and can deploy more workers if needed to accomplish the work within a short period of access.
Get in touch with London Window & Door Repairs or WhatsApp us with some photos for a speedy quote. Commercial and hotel window repairs available across Central London.

We specialise in bifold, composite, UPVC, aluminium, and sliding doors, providing fast and reliable repairs to keep your property secure.
Yes! Our team handles UPVC windows, tilt & turn windows, and sash windows, including frame, lock, and glazing repairs.
Absolutely. We offer 24/7 locksmith services and fire door repairs to ensure safety and security at all times.
We serve homes and businesses across Balham, Wandsworth, Wimbledon, Chelsea, Fulham, Kensington, Westminster, Canary Wharf, Finchley, Dulwich, and surrounding areas.
Our experienced team responds promptly, offering fast, professional, and efficient repairs, with most jobs completed the same day whenever possible.